Customer complaint project for the main mobile phone operators in Andalusia and Extremadura

SPAIN

Project carried out to carry out the coordination/resolution of customer complaints due to the Network (Coverage, poor quality,…) of one of the main Mobile Telephony Operators in its Southern Region (Andalusia and Extremadura).

  • Attention through the Clarify tool (AMDOCS)

Hired services:

  • Resolution of complaints

SIMILAR ACtIONS